PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register on TradIt, use our trading simulation features, access educational content, or contact us for support.

Personal Information Provided by You

The personal information we collect includes:

• Account Information: Email addresses, real names, usernames, passwords (encrypted)
• Profile Information: Display names, profile preferences
• Communication Data: Messages sent to customer support, feedback, and survey responses

Educational Progress (Stored Locally)

Tutorial completion status and learning progress are stored locally on your device using shared preferences and are not collected by our servers.

Device and Technical Information

We automatically collect certain information when you use TradIt:

• Device Information: Device type, operating system, app version, device identifiers
• Usage Data: App interactions, feature usage, session duration
• Network Information: IP address, connection type, general location (country/region)
• Performance Data: Crash reports, app performance metrics

Advertising Data

• Google AdMob: Device advertising identifier, basic demographic information, ad interaction data
• Ad Performance: Click-through rates, ad impressions, user engagement with advertisements

Subscription and Payment Data

• Google Play Subscriptions: Subscription status, purchase dates, subscription tier
• Payment Processing: Handled entirely by Google Payment Services (we do not store payment information)
• Free Trial Usage: 7-day trial activation and expiration dates

Social Media Login Data

If you choose to register using Google Sign-In, we collect:

• Basic profile information (name, email address, profile picture)
• Google account identifier for authentication purposes

Market Data Integration

We integrate with external services for real-time market information:

• TradingView API: Real-time stock and forex charts, market data
• Yahoo Finance API: Current stock prices, market indicators, financial data

These services may collect basic usage data when you view charts or market information within TradIt.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following purposes:

Core App Functionality

• Account Management: Create and maintain user accounts, authenticate logins with Google Firebase Authentication
• Trading Simulation: Provide virtual trading environments, process simulated trades, calculate portfolio performance
• Profile Display: Show your trading history, performance statistics, and portfolio summary in your user profile
• Educational Content: Deliver forex and stock trading tutorials, weekly magazines, and educational resources
• Market Data: Display real-time charts and prices through TradingView and Yahoo Finance integrations

Subscription and Premium Features

• Free Trial Management: Provide 7-day free trial access to premium features
• Premium Benefits: Unlock unlimited trading, expanded stock purchasing options, and ad-free experience
• Subscription Processing: Manage billing through Google Play Console and Google Payment Services
• Feature Access Control: Determine which features are available based on subscription status

Advertising and Monetization

• Ad Serving: Display advertisements through Google AdMob (for non-premium users)
• Ad Performance: Measure advertisement effectiveness and user engagement
• Revenue Generation: Support free app availability through advertising revenue

App Improvement and Analytics

• Usage Analytics: Analyze app usage patterns through Firebase Analytics
• Crash Reporting: Identify and fix technical issues using Firebase Crashlytics
• Feature Development: Understand user preferences to develop new features
• Performance Optimization: Improve app speed, stability, and user experience

Communication and Support

• Push Notifications: Send updates about new content, market alerts, and app features via Firebase Cloud Messaging
• Customer Support: Respond to user inquiries, resolve technical issues, provide assistance
• Content Updates: Notify users about new weekly magazines and educational content

Legal and Security

• Security: Protect against fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws and regulations
• Terms Enforcement: Ensure compliance with our Terms of Service

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We rely on the following legal bases to process your personal information:

Contract Performance

We process your information to provide TradIt's services as outlined in our Terms of Service, including:

• Providing access to trading simulation features and virtual trading environment
• Displaying your trading history and performance data in your profile
• Delivering educational content, tutorials, and weekly magazines
• Managing premium subscriptions and providing subscriber benefits
• Processing payments through Google Play Console
• Providing customer support services

Legitimate Interests

We may process your information for our legitimate business interests, such as:

• Improving and optimizing TradIt's functionality and user experience
• Analyzing app usage to enhance features and content
• Ensuring app security and preventing fraud or abuse
• Developing new features and educational content
• Supporting the app through advertising revenue
• Integrating market data from TradingView and Yahoo Finance APIs

Consent

We obtain your consent for:

• Sending push notifications via Firebase Cloud Messaging
• Collecting optional information for app improvement
• Accessing device features (when applicable)
• Processing data through Google Sign-In (if you choose this option)

Legal Obligations

We may process your information to comply with legal requirements, such as:

• Responding to valid legal requests from authorities
• Complying with tax and financial regulations for subscription services
• Meeting data protection law requirements in applicable jurisdictions
• Cooperating with law enforcement when legally required

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Google Services Integration

TradIt relies on several Google services, and we share necessary information with:

Google AdMob

• Device advertising identifiers for ad serving
• Basic demographic information for relevant ad content
• App usage data for ad optimization and performance measurement
• Ad interaction data to improve ad relevance

Google Play Console & Payment Services

• Subscription status for premium feature access control
• Purchase verification for subscription management
• Payment processing data handled entirely by Google Payment Services
• Free trial usage for billing management

Market Data Providers

We integrate with external services to provide real-time market information:

TradingView API

• Chart viewing data when you access stock and forex charts
• Market data requests for real-time price information
• Usage statistics related to chart and analysis tool usage

Yahoo Finance API

• Price data requests for current stock and forex prices
• Market information queries for financial indicators and market data
• API usage data for service optimization

Other Sharing Circumstances

We may share your information in the following limited situations:

• Business Transfers: In connection with mergers, acquisitions, or sale of business assets
• Legal Requirements: When required by law, legal process, or government request
• Safety and Security: To protect rights, property, or safety of users, Ignite Tech, or others
• Consent: With your explicit consent for specific purposes
• Service Providers: With trusted third-party service providers who assist in app operations (under strict confidentiality agreements)

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

TradIt integrates with and may link to third-party websites and services, including:

Integrated Third-Party Services

• TradingView: For real-time charts and technical analysis tools
• Yahoo Finance: For market data and stock price information
• Google Services: Firebase, AdMob, Play Console, and Payment Services

Potential External Links

• Educational resources and financial news websites
• Market analysis and trading-related articles
• Customer support platforms
• Social media platforms for sharing trading achievements

Third-Party Privacy Practices

We do not control these third-party services and are not responsible for their privacy practices. Each service has its own privacy policy and data handling procedures:

• TradingView: tradingview.com/privacy-policy/
• Yahoo Finance: yahoo.com/legal/privacy
• Google Privacy Policy: policies.google.com/privacy

Any data collected by these third parties is not covered by this privacy notice. We encourage you to review their privacy policies before interacting with these services through TradIt.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

TradIt uses various tracking technologies through integrated Google services and third-party APIs:

Google Firebase Analytics

• App Usage Tracking: Monitors which features are used most frequently
• User Engagement: Measures session duration and user retention
• Performance Metrics: Tracks app performance and identifies areas for improvement
• Feature Analytics: Analyzes how users interact with trading simulation and educational content

Google AdMob Tracking

• Advertisement Serving: Displays relevant ads based on device information
• Ad Performance: Measures ad impressions, clicks, and user interaction
• Device Identification: Uses advertising identifiers for ad delivery
• Basic Demographics: Age range and general interests for ad relevance (non-personalized currently)

Third-Party API Tracking

• TradingView API: Tracks chart views and market data requests
• Yahoo Finance API: Monitors price data requests and market information queries
• Usage Analytics: Basic API usage statistics for service optimization

Local Storage (Device-Based)

• Tutorial Progress: Stored locally on your device using shared preferences
• App Preferences: User settings and configuration options
• Login Sessions: Authentication tokens for seamless app experience
• Trading History Cache: Temporary storage for faster profile loading

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

TradIt offers Google Sign-In as the primary social login option for convenient registration and authentication:

Google Sign-In Integration

When you choose to register or log in with your Google account:

Information We Receive

• Basic Profile Information: Your real name, email address, profile picture
• Account Identifier: Unique Google account ID for secure authentication
• Verification Status: Confirmation that your Google account is active and verified
• Email Verification: Verified email status from Google's authentication system

How We Use This Information

• Account Creation: Create your TradIt user account with verified information
• Authentication: Secure login sessions without requiring separate passwords
• Profile Setup: Pre-populate your profile with your real name and email
• Communication: Use verified email for important account notifications
• Security: Leverage Google's security measures for account protection

No Other Social Media Options

Currently, TradIt only supports Google Sign-In. We do not integrate with:

• Facebook login
• Apple Sign-In
• Twitter/X authentication
• LinkedIn or other social platforms

Your Control Over Google Sign-In

• Revoke Access: You can revoke TradIt's access through your Google Account settings
• Update Information: Changes to your Google profile will not automatically update in TradIt
• Alternative Login: You can create a traditional email/password account instead
• Account Linking: Switch between Google Sign-In and email authentication

For more information about Google's privacy practices, please review Google's Privacy Policy at policies.google.com/privacy

8. HOW LONG DO WE KEEP YOUR INFORMATION?

Active User Data Retention

Account and Profile Information

• Account Details: Retained while your account remains active
• Trading History: Permanently stored to maintain your complete trading profile and performance history
• Educational Progress: Stored locally on device (shared preferences) - not on our servers
• App Preferences: Maintained for consistent user experience across sessions

Subscription and Payment Data

• Active Subscriptions: Retained throughout subscription period and for billing purposes
• Payment Records: Managed by Google Payment Services according to their retention policies
• Free Trial History: Retained to prevent multiple trial usage per user

Inactive Account Management

• Account Inactivity: Accounts inactive for 3 years may be subject to data review
• Data Preservation: Trading history will be preserved to maintain profile integrity
• Notification Process: We will provide 60 days notice before any data deletion
• Reactivation: You can reactivate your account to prevent any data removal

Specific Data Retention Periods

Business and Legal Requirements

• Transaction Records: Subscription and payment data retained for 7 years for tax compliance
• Customer Support: Support interactions kept for 2 years for service improvement
• Security Logs: Authentication and security data retained for 1 year
• Analytics Data: Aggregated usage data may be retained indefinitely for app improvement

Third-Party Data Retention

• Google Firebase: Data retention follows Google's policies and your account status
• AdMob Data: Advertising data retained according to Google's advertising data policies
• Market Data: API usage logs retained for 1 year by TradingView and Yahoo Finance

Data Deletion Process

When we delete your information:

• Active Deletion: Data removed from active systems within 30 days of deletion request
• Backup Systems: Data may remain in backups for up to 90 days for recovery purposes
• Anonymized Data: Some data may be anonymized and retained for analytics
• Legal Holds: Data subject to legal proceedings may be retained longer as required
• Third-Party Deletion: We will request deletion from Google services where applicable

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

Technical Security Measures

Application-Level Security

• Secure Authentication: Firebase Authentication with encrypted password storage
• API Security: Secure communication with TradingView and Yahoo Finance APIs
• Input Validation: All user inputs validated and sanitized to prevent injection attacks
• Session Management: Secure session tokens with automatic expiration
• Error Handling: Secure error reporting that doesn't expose sensitive information

Data Protection Measures

• Minimal Data Collection: We only collect data necessary for app functionality
• Data Segregation: User data isolated and protected from unauthorized access
• Regular Backups: Secure, encrypted backups with limited retention periods
• Access Logging: All data access logged and monitored for suspicious activity
• Incident Response: Established procedures for security incident handling

Third-Party Security

• Google Services: Benefit from Google's industry-leading security measures
• API Security: Secure connections to TradingView and Yahoo Finance with API key protection
• Payment Security: All payments processed through Google's secure payment infrastructure
• Vendor Assessment: Regular security review of third-party service providers

Ongoing Security Practices

• Security Monitoring: Continuous monitoring through Firebase Security Rules and alerts
• Vulnerability Management: Regular security assessments and prompt patching
• Privacy by Design: Security considerations integrated into all development processes
• Staff Training: Regular security awareness training for all team members

10. DO WE COLLECT INFORMATION FROM MINORS?

Current Age Verification Status

Currently, TradIt does not have automated age verification processes in place during account registration. However:

• Intended Audience: TradIt is designed and marketed for adult users interested in trading education
• Terms of Service: Our Terms of Service require users to be 18 years or older
• Content Appropriateness: All content and features are designed for adult financial education
• No Child Marketing: We do not market TradIt to children or in child-oriented platforms

If We Discover Minor Usage

If we become aware that a user under 18 has provided personal information:

• Account Termination: We will immediately deactivate the account
• Data Deletion: All personal information will be promptly deleted from our systems
• Parent Notification: We will attempt to notify parents or guardians when possible
• System Improvement: We will review and improve our age verification processes

Parental Rights and Responsibilities

• Supervision: Parents should monitor their children's app usage and device activities
• Reporting: Parents can report underage usage to ignitetech.care@gmail.com
• Account Review: Parents can request review of accounts they believe belong to minors
• Data Requests: Parents can request deletion of data for users under 18

Future Age Verification Plans

We are considering implementing age verification measures in future app updates to better ensure compliance with age requirements and protect minors from accessing content not intended for them.

11. WHAT ARE YOUR PRIVACY RIGHTS?

Your privacy rights vary depending on your location, but generally include the following:

Universal Privacy Rights

• Right to Know: Understand what personal information we collect and how we use it
• Right of Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Deletion: Request deletion of your personal information (with some exceptions)
• Right to Data Portability: Receive your data in a portable format for transfer to another service
• Right to Object: Object to certain processing of your personal information

Account Management Rights

You can manage your TradIt account and information by:

• Profile Updates: Modify your name, email, and other profile information within the app
• Privacy Settings: Adjust notification preferences and data sharing settings
• Trading History: View and manage your complete virtual trading history
• Account Deletion: Request complete account and data deletion
• Data Export: Request export of your trading history and account data

Subscription Rights

• Subscription Management: Cancel or modify subscriptions through Google Play Store
• Billing Information: Access subscription and billing details through Google Payment Services
• Free Trial Rights: Understand and manage your 7-day free trial period
• Refund Requests: Submit refund requests according to Google Play policies

Communication Preferences

• Push Notifications: Enable or disable notifications through device settings
• Marketing Communications: Opt out of promotional communications (if applicable)
• Support Communications: Choose how you prefer to receive customer support responses

Data Processing Rights

• Consent Withdrawal: Withdraw consent for data processing where consent is the legal basis
• Processing Objection: Object to processing based on legitimate interests
• Automated Decision-Making: Right not to be subject to automated decision-making (currently not applicable)
• Data Restriction: Request restriction of processing in certain circumstances

How to Exercise Your Rights

Within the TradIt App

• Access account settings to update profile information
• View and manage your trading history and statistics
• Adjust privacy and notification preferences
• Export your trading data and performance reports

Contact Us Directly

For rights that cannot be exercised within the app, contact us at ignitetech.care@gmail.com with:

• Your full name and email address associated with your account
• Specific right you wish to exercise
• Detailed description of your request
• Verification information to confirm your identity

Response Timeline

• Acknowledgment: We will acknowledge your request within 72 hours
• Simple Requests: Account updates and data access requests processed within 7 days
• Complex Requests: Data deletion and portability requests processed within 30 days
• Legal Requests: Compliance with legal obligations may extend timelines

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Do-Not-Track Signal Response

Currently, TradIt does not respond to Do-Not-Track (DNT) browser signals because:

• Mobile App Nature: TradIt is a mobile application, not a web-based service
• No Industry Standard: There is no uniform technology standard for recognizing and implementing DNT signals in mobile apps
• Essential Functionality: Some tracking is necessary for core app features like authentication and trading history
• Third-Party Dependencies: Google Firebase and other services have their own tracking policies

Alternative Privacy Controls

While we don't respond to DNT signals, you have several options to control data collection:

Device-Level Controls

• Android Advertising ID: Reset or limit ad tracking in Settings > Google > Ads
• iOS Advertising Identifier: Limit tracking in Settings > Privacy & Security > Apple Advertising
• App Permissions: Control app permissions through device settings
• Location Services: Disable location access for TradIt if not needed

Google Service Controls

• Google Ad Settings: Manage ad personalization at adssettings.google.com
• Google Analytics Opt-Out: Use Google Analytics opt-out tools where available
• Firebase Analytics: Some analytics can be limited through app settings
• Account Privacy: Adjust Google account privacy settings for connected services

App-Specific Controls

• Push Notifications: Disable notifications in device settings or app preferences
• Crash Reporting: Some crash reporting can be disabled in app settings
• Analytics Participation: Opt out of optional analytics where choices are provided
• Account Deletion: Ultimate control through complete account deletion

Future DNT Considerations

If a uniform standard for Do-Not-Track signals in mobile applications is established in the future, we will:

• Evaluate implementation of DNT signal recognition
• Update our privacy policy to reflect any changes
• Notify users of new privacy control options
• Ensure compliance with applicable privacy regulations

California DNT Requirements

California law requires us to disclose how we respond to web browser DNT signals. Since TradIt is a mobile application and not a web service, traditional browser DNT signals do not apply. However, California residents have additional privacy rights as described in Section 13 of this privacy policy.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

State Privacy Law Coverage

Residents of the following states have enhanced privacy rights:

• California (CCPA/CPRA): Comprehensive privacy rights including sale opt-out
• Virginia (VCDPA): Rights to access, correct, delete, and data portability
• Colorado (CPA): Similar rights with additional profiling protections
• Connecticut (CTDPA): Enhanced rights for data processing and automated decisions
• Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah: Various state-specific privacy protections

Categories of Personal Information We Collect

Under state privacy laws, we collect the following categories of personal information:

• Identifiers: Real name, email address, username, device identifiers
• Commercial Information: Subscription records, premium feature usage, payment transaction records
• Internet Activity: App usage patterns, trading simulation activity, educational content interactions
• Device Information: Device type, operating system, app version, IP address
• Geolocation Data: General location (country/region level) for content and ad serving
• Professional Information: None collected
• Education Information: Tutorial progress (stored locally on device)
• Biometric Information: None collected
• Sensitive Personal Information: None collected

How We Use Personal Information

We use the collected information for:

• Service Provision: Providing trading simulation and educational services
• Account Management: Creating and maintaining user accounts
• Personalization: Customizing user experience and content delivery
• Communication: Customer support and service notifications
• Analytics: App improvement and usage analysis
• Advertising: Serving relevant advertisements through Google AdMob
• Security: Protecting against fraud and ensuring app security
• Legal Compliance: Meeting regulatory and legal requirements

Information Sharing Practices

We do not sell personal information to third parties. We share information with:

• Google Services: Firebase, AdMob, Play Console for app functionality
• Market Data Providers: TradingView and Yahoo Finance for real-time market information
• Service Providers: Technical service providers under strict data protection agreements
• Legal Requirements: Government authorities when legally required

Your State Privacy Rights

Access Rights

• Right to know what personal information we collect, use, and share
• Right to request a copy of your personal information
• Right to access information about our data practices

Control Rights

• Correction Right: Correct inaccurate personal information
• Deletion Right: Request deletion of personal information
• Portability Right: Receive personal information in a portable format
• Opt-Out Right: Opt out of sale or sharing for targeted advertising

Enhanced Rights (Certain States)

• Profiling Opt-Out: Opt out of profiling for automated decisions
• Sensitive Data Limits: Limit use of sensitive personal information
• Non-Discrimination: Equal service regardless of privacy choices

How to Exercise Your Rights

Submit a Request

Contact us at ignitetech.care@gmail.com with:

• Your full name and email address
• Specific right you want to exercise
• State of residence
• Verification information

Authorized Agent Requests

You may designate an authorized agent to make requests on your behalf by:

• Providing written authorization signed by you
• Submitting proof of the agent's authority
• Verifying your identity through our standard process

Verification Process

To protect your privacy, we verify your identity before processing requests:

• Account Verification: Confirm account ownership through email verification
• Information Matching: Match provided information with account records
• Additional Verification: May request additional information for sensitive requests
• Security Measures: Multi-step verification for account deletion requests

Response Timeline

• Acknowledgment: We will acknowledge receipt within 10 business days
• Response Time: We will respond to your request within 45 days
• Extension: We may extend the response period by 45 days if necessary
• Complex Requests: Large or complex requests may require additional time

Appeals Process

If we decline your request, you may appeal by:

• Emailing us at ignitetech.care@gmail.com with "Privacy Rights Appeal" in the subject
• Providing additional information supporting your request
• Contacting your state attorney general if the appeal is denied

California "Shine The Light" Law

California Civil Code Section 1798.83 allows California residents to request information about personal information disclosed to third parties for direct marketing. We do not disclose personal information to third parties for their direct marketing purposes.

14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

European Union and United Kingdom (GDPR/UK GDPR)

If you are located in the EU or UK, you have enhanced rights under the General Data Protection Regulation:

Enhanced GDPR Rights

• Right to Information: Clear information about data processing (provided in this privacy policy)
• Right of Access: Obtain confirmation of processing and a copy of your data
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): Request deletion of personal data in certain circumstances
• Right to Restrict Processing: Limit how we process your data in specific situations
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Rights Related to Automated Decision-Making: Protection against solely automated decisions (not currently applicable)

Legal Basis for Processing

Under GDPR, we process your data based on:

• Contract: To provide TradIt services as agreed in our Terms of Service
• Legitimate Interests: App improvement, security, and business operations
• Consent: For optional features like push notifications
• Legal Obligation: Compliance with applicable laws

Data Protection Authority Contact

You have the right to lodge a complaint with your local data protection authority:

• EU Residents: Contact your Member State data protection authority
• UK Residents: Contact the Information Commissioner's Office (ICO) at ico.org.uk

Canada (PIPEDA and Provincial Laws)

Canadian users have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws:

Canadian Privacy Rights

• Access Right: Request access to personal information we hold about you
• Correction Right: Request correction of inaccurate information
• Withdrawal Right: Withdraw consent for data processing where consent is the legal basis
• Complaint Right: File complaints with the Privacy Commissioner of Canada

Consent and Legal Basis

• Express Consent: Obtained for sensitive data processing
• Implied Consent: For data processing reasonably expected for app functionality
• Legitimate Purposes: Processing for clearly beneficial purposes

Australia and New Zealand

We comply with Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020:

Australian Privacy Principles (APPs)

• Collection Limitation: We only collect information necessary for app functionality
• Use and Disclosure: Information used only for stated purposes
• Data Quality: We maintain accurate and up-to-date information
• Data Security: Appropriate safeguards protect personal information
• Access and Correction: You can access and correct your information

Privacy Commissioner Contact

• Australia: Office of the Australian Information Commissioner (oaic.gov.au)
• New Zealand: Office of the Privacy Commissioner (privacy.org.nz)

Other International Regions

Brazil (LGPD)

Brazilian users have rights under Lei Geral de Proteção de Dados:

• Confirmation of data processing
• Access to personal data
• Correction of incomplete or inaccurate data
• Deletion of personal data
• Data portability

Asia-Pacific Regions

We respect local privacy laws in countries where TradIt is available, including:

• Singapore: Personal Data Protection Act (PDPA)
• Japan: Act on Protection of Personal Information (APPI)
• South Korea: Personal Information Protection Act (PIPA)
• India: Emerging data protection frameworks

Exercising International Rights

To exercise your privacy rights regardless of location:

Contact Information

• Email: ignitetech.care@gmail.com
• Subject Line: "Privacy Rights Request - [Your Country]"
• Include: Your location, specific rights you wish to exercise, and account verification information

Response Commitments

• Acknowledgment: Within 72 hours of receipt
• Investigation: Thorough review of your request
• Response: Within timeframes required by applicable local laws
• Follow-up: Additional support if needed

15. DO WE MAKE UPDATES TO THIS NOTICE?

When We Update This Policy

We may update this privacy notice to reflect:

• Legal Requirements: Changes in privacy laws and regulations
• Service Changes: New features, functionality, or third-party integrations
• Business Changes: Changes to our business model or data practices
• Security Improvements: Enhanced privacy and security measures
• User Feedback: Clarifications based on user questions and concerns
• Technical Updates: Changes to data collection or processing methods

How We Notify You of Changes

Material Changes

For significant changes that affect your privacy rights, we will:

• App Notification: Display prominent notice within TradIt
• Email Notice: Send notification to your registered email address
• Push Notification: Alert you through app notifications (if enabled)
• Advance Notice: Provide at least 30 days notice before changes take effect

Minor Changes

For minor updates and clarifications, we will:

• Update the "Last updated" date at the top of this notice
• Post the updated notice on our app and website
• Highlight changes in the next app update notes

Tracking Updates

To stay informed about privacy policy changes:

• Check Regularly: Review this notice periodically for updates
• App Settings: Enable notifications for important policy updates
• Email Alerts: Ensure your email address is current in your account
• Version History: We maintain records of previous versions for transparency

Your Continued Use

By continuing to use TradIt after privacy policy updates:

• You acknowledge that you have reviewed the updated notice
• You agree to the updated privacy practices
• You understand any changes to your privacy rights
• You can exercise your rights under the updated policy

If You Disagree with Changes

If you do not agree with updated privacy practices:

• Contact Us: Discuss your concerns at ignitetech.care@gmail.com
• Account Deletion: Request deletion of your account and data
• Data Export: Request export of your data before account deletion
• Discontinued Use: Stop using TradIt before changes take effect

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Primary Contact Information

What to Include in Your Message

When contacting us about privacy matters, please include:

• Subject Line: Clear description of your inquiry (e.g., "Privacy Policy Question," "Data Request," "Account Deletion")
• Account Information: Email address associated with your TradIt account
• Specific Concern: Detailed description of your question or request
• Your Location: Country/region for applicable privacy law considerations
• Preferred Response Method: How you'd like us to respond to your inquiry

Types of Inquiries We Handle

Privacy Rights Requests

• Data access and portability requests
• Information correction and updates
• Account and data deletion requests
• Consent withdrawal and opt-out requests

Privacy Policy Questions

• Clarification of data collection practices
• Questions about third-party data sharing
• Information about data retention periods
• Security and protection measures

Compliance and Legal Matters

• Regulatory compliance questions
• Legal process and data requests
• Security incident reporting
• Data breach notifications

Response Expectations

General Inquiries

• Acknowledgment: Within 48 hours
• Response: Within 5-7 business days
• Complex Questions: May require additional time for thorough research

Privacy Rights Requests

• Acknowledgment: Within 72 hours
• Processing Time: Up to 30 days (may be extended for complex requests)
• Verification: May require additional information to verify your identity

Security Issues

• Urgent Response: Within 24 hours for security-related matters
• Investigation: Immediate investigation of reported security concerns
• Follow-up: Regular updates during security incident resolution

Alternative Contact Methods

In-App Support

• Access customer support through TradIt's help section
• Use in-app feedback forms for general questions
• Submit bug reports and feature requests through app interface

Google Play Store

• Leave reviews and questions on our Google Play Store page
• Use Google Play's developer contact options
• Report policy violations through Google's channels

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Self-Service Options Within TradIt

Account Information Management

You can directly manage most of your information through the TradIt app:

• Profile Updates: Change your name, email address, and profile preferences
• Account Settings: Modify privacy settings and notification preferences
• Trading History Review: View your complete virtual trading history and performance statistics
• Password Changes: Update your account password for security
• Notification Control: Enable or disable push notifications

Data Export Options

• Trading Reports: Export your trading history and performance data
• Account Summary: Generate comprehensive account information reports
• Educational Progress: View tutorial completion status (stored locally on device)
• Subscription History: Review premium subscription and billing information

Contact-Based Data Management

Data Access Requests

Contact us at ignitetech.care@gmail.com to request:

• Complete Data Copy: Comprehensive export of all data we hold about you
• Data Processing Information: Details about how your data is used and shared
• Third-Party Data: Information shared with Google services and other partners
• Historical Data: Data from previous versions or deleted portions of your account

Data Correction Requests

• Account Information: Correct inaccurate personal details
• Trading History: Request correction of trading simulation data errors
• Profile Information: Update outdated or incorrect profile data
• Contact Details: Ensure current email and communication preferences

Data Deletion Requests

• Partial Deletion: Remove specific data categories while keeping your account
• Complete Account Deletion: Permanently delete your account and all associated data
• Historical Data Removal: Delete old trading history or specific time periods
• Third-Party Data: Request removal from Google services where possible

Data Request Process

Submitting Your Request

When requesting data management actions, include:

• Request Type: Specify whether you want to access, update, or delete data
• Account Verification: Provide your email address and account username
• Specific Data: Detail which information you want to manage
• Reason (Optional): Help us understand your request better
• Preferred Format: For data exports, specify your preferred file format

Verification Process

To protect your privacy, we verify your identity through:

• Account Authentication: Login verification or security questions
• Email Confirmation: Verification email sent to your registered address
• Additional Security: Enhanced verification for sensitive requests
• Identity Documentation: May be required for complex or high-risk requests

Processing Timeline and Expectations

Standard Processing Times

• Access Requests: 7-14 business days
• Correction Requests: 5-10 business days
• Deletion Requests: 15-30 business days
• Complex Requests: Up to 45 business days with progress updates

What to Expect

• Acknowledgment: Confirmation of receipt within 72 hours
• Status Updates: Regular updates on request progress
• Completion Notice: Confirmation when your request is fulfilled
• Follow-up Support: Additional assistance if needed

Important Considerations

Data Deletion Limitations

• Legal Requirements: Some data must be retained for legal compliance
• Security Purposes: Certain data kept for fraud prevention and security
• Technical Limitations: Some third-party data may have different deletion timelines
• Backup Systems: Complete removal from backups may take up to 90 days

Account Deletion Consequences

Complete account deletion will result in:

• Permanent Loss: All trading history and progress will be permanently deleted
• Subscription Cancellation: Active subscriptions will be cancelled
• Service Access: You will lose access to all TradIt features
• Data Recovery: Deleted data cannot be recovered
• New Account: You can create a new account but will start fresh